Privacy Policy

1. Information We Collect

When you fill out our contact form, request a quote or send us an enquiry, we collect:

• →Your name
• →Your email address
• →Your phone number
• →Your institution or company name
• →The message or enquiry you send

When you visit our website, we may also collect your IP address, browser type, pages visited and device information through standard server logs and analytics tools — used only to understand and improve website usage.

2. How We Use Your Information

We use the information you provide to:

• →Respond to your enquiry or quote request
• →Send you product information, proposals or technical documentation you have requested
• →Follow up on previous conversations about our products and services
• →Improve our website and communications

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent or trade your personal information to third parties.

We may share your information with service providers who help us operate our website or CRM under strict confidentiality obligations, or with legal authorities if required by applicable law or court order.

We do not share your information with advertisers or marketing networks.

4. Marketing Communications

If you have enquired about our products or services, we may occasionally send you relevant product updates, technical articles or company news by email.

You can opt out at any time by clicking the unsubscribe link in any email we send, or by emailing info@hydrogenergy.in with "Unsubscribe" in the subject line. We will process your request within 7 business days.

5. Data Retention

We retain your contact information for as long as necessary to respond to your enquiry and maintain a record of our business relationship. If you ask us to delete your information, we will do so within 30 days unless we are required to retain it by law.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. Our website is served over HTTPS and access to contact form submissions is restricted to authorised personnel only.

No method of transmission over the internet is completely secure. While we take all reasonable precautions, we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to improve your browsing experience. We use essential cookies required for the website to function, and analytics cookies to understand how visitors use our website.

You can disable cookies through your browser settings. Disabling essential cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies directly.

9. Your Rights

Under applicable Indian data protection law, you have the right to access, correct or request deletion of your personal information, and to withdraw consent to marketing communications at any time.

To exercise any of these rights, contact us at info@hydrogenergy.in.

10. Children's Privacy

Our website and services are directed at businesses and educational institutions, not individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: